Crisis management & Business Continuity Management (BCM)
These days, crisis management is an increasingly important component of business management. No organisation is immune to a crisis, which can strike a company in various forms, such as a terrorist attack, industrial accident, fire, serious work-related accident, aggression or occupation, product recall, or natural disaster. Whether your company suffers a crisis due to a product contamination, bomb alert, barred access, accident or anything else, the efficiency with which you can tackle the crisis and ensure the continuity and reputation of your company depends on how well you have assessed the risks in advance.
A crisis plan aims to minimise direct damage to people and goods during a crisis. Such a plan generally consists of two major parts, namely an evacuation plan and an intervention plan.
A business continuity plan is a plan that ensures that business activity is restarted as soon as possible after a crisis which has made it partially or wholly impossible for your company to continue its normal activities.